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You are hereFrequently Asked Questions

Frequently Asked Questions

  • Who can order Home Care Services for my child?

    • Your child’s physician.

  • If my child is in the hospital who can assist me in getting home care for my child?

    • The physician, hospital discharge planner/case manager, and or the nurse.

  • If my child is not in the hospital, can I get home care services?

    • You can make a self referral on behalf of your child to the agency. You can call your physician, case manager and or social worker. Services MUST be ordered by your physician.

  • How do I know if Home Care Services is covered by my insurance?

    • Contact your insurance company and ask if home care is a covered benefit for your child.

  • Is HSC Home Care, LLC a Medicare/Medicaid certified agency?

    • Yes.

  • Does HSC Home Care, LLC specialize in caring for infants, children, teenagers, and young adults?

    • Yes. HSC Home Care can care for your child until 2 months prior to the 22nd birthday.

  • What are the hours of operation for HSC Home Care, LLC?

    • Business Hours are: 8:30a.m. to 4:30p.m. Monday through Friday. However, an administrator is on call 24 hours a day, 7 days a week.

  • How do I contact HSC Home Care, LLC?

    • 202-635-5756

  • If your insurance will not cover the service but you wish to pay for services that HSC Home Care provides, will HSC Home Care accept private pay?

    • Yes, consideration is made on a case –by- case basis and will depend on the type of service requested, and qualified staff availability.

  • Is the parent/Caregiver expected to participate in the child care?

    • Yes, HSC Home Care will partner with you to teach and assist you with your child’s care activities and monitor the progress. HSC Home Care will work the physician and prepare you to care for the child until you can safely care for the child alone.

  • How will I know when it is time for my child to be discharged from Home Care?

    • Progress and goals will be reviewed by the Registered Nurse and/or the Clinical Manager on regular a basis. Once the goals have been met and a safe discharge plan has been determined, the physician will provide the discharge order to the agency staff. The nurse will notify you and again review and answer questions prior to the time and date of the discharge. We will also assist you in identifying other resources that may be needed.